Our privacy policy
What personal data do we process?
At Coysman, we take your privacy seriously. We collect and process personal data because you use our services and/or have provided it to us yourself. Below, we explain which data we collect, why we collect it, and how we handle it.
We may process the following personal data:
Information you actively provide, for example through our contact form
Location data
Data about your activity on our website
Information about your browser and device
Sensitive data
Our website and services are not intended to collect data from visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify a visitor’s age. We therefore recommend that parents monitor their children’s online activity to prevent data from being collected without parental consent.
If you believe we have collected personal data from a minor without consent, please contact us at info@coysman.be, and we will delete the information immediately.
Why do we process your data?
Coysman processes your data for the following purposes:
To send newsletters and/or promotional materials
To contact you when necessary to carry out our services
To analyze your behavior on our website in order to improve the website and tailor our offerings to your preferences
How long do we store your data?
We do not store your personal data longer than necessary. Your data will only be kept for as long as needed to fulfill the purposes for which it was collected.
Sharing data with third parties
We only share your data with third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies
Our website uses functional, analytical, and tracking cookies. These cookies:
Ensure the website functions properly
Remember your preferences
Help us analyze how visitors use our website
Enable us to tailor content and ads to your interests
We informed you about the use of cookies during your first visit and asked for your consent.
You can disable cookies via your browser settings. You can also delete previously stored cookies from your browser at any time.
Third-party cookies
Our website also uses cookies from third parties, such as advertisers or social media platforms. Below is an overview of the cookie types we use:
Strictly necessary cookies
Essential for website functionality, such as remembering your login information.
Performance cookies
These gather anonymous data about how visitors use our website—for example via Google Analytics—to help us improve navigation, user experience, and marketing campaigns.
Functional cookies
These remember choices you’ve made, such as language settings or product preferences, to personalize your experience.
Social media cookies
These allow you to share content via social media platforms like Facebook or Twitter. We do not control how these cookies work. Please refer to the privacy policies of the relevant platforms.
Google Analytics
We use services such as Google Analytics to gather visitor statistics—such as visit duration, page views, and navigation behavior. This data helps us improve our website and services.
You can find more information about how Google handles your data here.
Accessing, correcting or deleting your data
You have the right to access, correct, or delete your personal data. You can also withdraw your consent or object to the processing of your data. Additionally, you have the right to data portability—meaning you can request that we send the data we hold about you to you or another organization in a digital format.
Send your request to info@coysman.be. To confirm your identity, we ask that you attach a copy of your ID (with photo, MRZ, ID number, and national register number blacked out for privacy).
We will respond to your request as quickly as possible—within four weeks at the latest.
You also have the right to lodge a complaint with the national data protection authority
How we protect your data
We take appropriate security measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes.
If you believe your data is not properly secured or if there are signs of abuse, please contact us at info@coysman.be.